4 pm EST our engineers discovered a problem that was impacting Twitter connectivity and publishing. This issue clearly was not originating in Social Report systems and we have contacted Twitter for help.


9:25 pm EST we were able to get a reply from the Twitter team and now understand what needs to be done to address the issue. Our team is going to work through the night on addressing this problem


Please note that this will not impact the availability of reporting data and analytics. All data will be downloaded as soon as services are restored. Please also note that any failed posts will also be republished.


More updates will be posted here


Your Social Report Team