Merriam-Webster defines sentiment as "an attitude, thought, or judgment prompted by feeling". Measuring sentiment as it relates to social media can be difficult and time-consuming. No one has the time to read each comment or mention to determine the emotion behind each. However, measuring sentiment is important as it helps you to understand the general feeling surrounding the message you are pushing out to your social networks. You can, however, automate the process of measuring sentiment by using Social Report's Search Agent feature. Here's how:
Head to Search > New Search Agent
Follow these steps to create a Positive Sentiment search agent:
And these steps to create a Negative Sentiment search agent:
Here is a short video also detailing how to create positive and negative sentiment search agents:
You can learn more about social media monitoring here - http://www.socialreport.com/social-media-monitoring.html
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